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The Importance of a Seasoned Team of Service Techs

Group of technicians gathered in front of blue wall with company logo

Our service team is made up of 12 individuals who have an average of 21.83 years of experience each, our IT team of 3 team members with an average time in the field of 15.7 years, and our inventory and set-up team of 3 persons with 5+ years of experience each. Longevity in the field + training equals service excellence.

excellence in service
copier repairs
training and experience

Today's Nonprofit Spotlight: Our VOICE

Today’s client spotlight highlights a critically important organization in Asheville: Our VOICE, a nonprofit crisis intervention and prevention agency serving survivors of sexual violence and human trafficking age 13 through adult in Buncombe County.

ABE Achieves "World Class Service" Level

World Class Service icon; company logo

We are proud to announce that ABE was recognized by CEO Juice with the Net Promoter Score (NPS®) "World-Class Service Award" for 2022.

CEO Juice
NPS score
customer service award
Google reviews
testimonials

Production Print Training for the Digital Powerhouse C4080 Series

2 men in front of laptop computers; a Konica Minolta production print machine

This week we take a quick peek into the training room as ABE service techs Eric Haines and Chad Angel participate in an in-house, intensive 7-day training led by Konica Minolta instructors providing technical theory and training on the production print C4080 Series.

production print
AccurioPress
KM
Konica Minolta
training and support

Production Print in the Office? Yes, You can. Introducing Production Lite

Canon imageRUNNER ADVANCE production lite 270 series

Office Printer Capabilities, Expanded

production press lite
multifunction device
in-house printer
Canon imageRUNNER ADVANCE

CASE STUDY: The Frame House & Gallery

The Frame House & Gallery achieves new revenue stream and increased efficiency with new wide format Pro 4000 from Advanced Business Equipment

wide format printer printing a photo of mountains in fall

wide format
in-house printing
Canon wide format
Canon iPF Pro4100

Share the Warmth: Coats for the Cold Drive

collection bin, signage and young boy for Donate a Coat Drive

ABE is proud to serve as one of 3 collection points for Western Carolina Rescue Ministries' Coats for the Cold drive. #sharethewarmth

coats for the cold
WCRM
Western Carolina Rescue Mission
share warmth
community action

ABE After Hours: Extreme Gardening with Brenda

Summer garden in bloom

A strong desire for a beautiful garden and a lot of impatience for immediate results led ABE marketing coordinator Brenda Cooke to practice what she calls "extreme gardening".

ABE after hours
homelife
employee appreciation
life after work

ABE After Hours: Painting with Sharon

 

ABE After Hours: a chat with ABE sales coordinator Sharon Singleton about her passion for painting.

homelife
employee appreciation
life after work

Support 2022 School Supply Drive - United Way of Asheville and Buncombe County

We are participating again in the United Way of Asheville and Buncombe County 2022 School Supply Drive, both as a company and as individual teams within the company—our Sales & Marketing team is looking to repeat last year's win over the Admin, IT, and Service & Inventory teams! 

school backpack drive
community giving
community support