Customer Support

Client Login

Existing Customers: Please log-in to place a service call, order supplies, or enter meter readings.

New Customers: Please contact our office at 877-212-4316 to obtain your log-in information from our Help Desk

Use Client Login to

Place a service call
Submit a meter read
Order supplies

For quick technical support, rather than placing a service call, you can request a technician to remote into your workstation or server within just a few minutes. Call our Help Desk at 877-212-4316 to get an access code so we can get you taken care of.

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Testimonials

Your technician was very knowledgeable and had my printer re-connected to the computer within a matter of minutes.

Minnie P. - Staunton Norris, P.A.

He [ABE tech Greg Pressley] had it fixed and was gone before I got back. Any ABE technician I have ever observed worked quietly, checked to make sure they were not in my way or slowing me down, and have been VERY professional.

Trina S. - Cherokee Boys Club

Cherokee Boys Club

I am writing to tell you of the wonderful service ProPat, LLC received from Advanced Business Equipment. Due to my past experience with different IT companies at our former location, I was DREADING the installation of a new server and the...

C. W. - ProPat, LLC

Technician Chad Angel arrived quickly after call was placed. He was called to fix a problem involving a tray that wouldn’t...

Don R. - Harrah’s Cherokee Valley River Casino & Hotel

Both employees were professional, courteous, helpful and engaging during the installation of our Canon machine. They worked efficiently and the process and installation were a positive experience.

Lorey T. - BTC FAMILY LAW

BTC FAMILY LAW

The Help Desk was very accommodating and professional. Bruno is awesome, always professional and friendly, and works until the problem is fixed.! We love him! Please praise Bruno as he has been taking care of the equipment for Hanger Hall in all...

Danielle P. - Hanger Hall School for Girls

Larry is always so courteous and respectful of those in the office. You can tell he enjoys his work.

Linda G. - Creative Builders Inc

Creative Builders Inc

Best customer service in town for fleet management. Their technicians are prompt and professional. Highly recommend over anyone else in WNC.

John Wildy – YMCA WNC

Very fast response time and knowledgeable technician. He knew exactly what to do, and was quick and accurate. Excellent work!

Mike S. - Infrastructure Services Group LLC

Infrastructure Services Group LLC

You don’t know how MUCH I APPRECIATED Matthew’s help by phone with remote assistance. He was great! He didn’t know, but probably could hear in my voice, I was very nervous. He told me exactly what to do and to take my time which helped me calm...

Martha G. - Balfour United Methodist Church

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