I wanted to let you know that the staff at the Jackson County Library greatly appreciates your service technician Greg Pressley. He has always responded to our calls immediately. He always has a smile for the staff and never hesitates to fix any problem we may have. I hope that we will be able to have Mr. Pressley as our service technician for many years to come. All of the staff at the library can say that he brings joy to our lives. I can honestly say no one gets stressed out when our copier breaks down because we know Mr. Pressley will be here in no time to take care of the problem.