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authorized trainer

Who Trains the Trainer?

If you’ve invested in a multi-function printer (MFP) for your business, you need it to be up and running, with service availability when issues pop up. However, at ABE it’s not enough to just ‘send a repairman’ out. That’s because we are not only authorized dealers for Konica Minolta and Canon, we are also a factory-certified technician service meeting their high standards for technicians who take care of their equipment.

At Advanced Business Equipment (ABE), we currently have 12 field technicians, and all of them are factory certified on every type of Konica Minolta/Canon office equipment they work on. We can deliver that level of excellence because, as an authorized Konica Minolta and Canon training partner in the U.S., we have our own certified trainer, Mike Cordiale, on site. This is a distinction few can offer.

Mike has been a certified trainer for KM since 1999, and for Canon since 2004. He takes between 45 and 55 classes annually with Konica Minolta and approximately 15 with Canon. He is then authorized to teach those same classes to our technicians here at our facilities in Asheville, NC. For our customers, this offers you the following advantages.