We are proud to announce that ABE has been recognized by CEO Juice with the Net Promoter Score (NPS®) “World-Class Service Award” for 2022. NPS® has become the world standard for measuring customer satisfaction levels.
What is CEO Juice?
CEO Juice is an independent AI company with an automated, audited process where every step is controlled by them—the numbers cannot be changed, no matter what. CEO Juice tracks the NPS® from participating companies across the country. On the NPS® scale, 100 is the best possible score and -100 the worst possible. The score is based on the answer to a single question: “How likely are you to recommend us to a friend or colleague?
World Class Service is defined as an NPS® score above 70. An NPS score above 0 is considered “Good,” 50+ is “Excellent.” and 70+ is “World Class.”
What is ABE’s Net promoter score?
While any company can claim “We have the “best service”, through Net Promoter Score we have the transparency of CEO Juice as a 3rd party, automating follow-up surveys to our customers after every service call. While the average US company has a Net Promoter Score of only 10, our average score remains in the 90’s. We think that makes achieving “World Class” level pretty impressive.
You don’t have to take our word for it—head over to our Google reviews for more comments from our customers. Every single one is 5 star review!