ABE Blog

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Customer Survey Results: The People Behind the Scores

Our customer satisfaction isn’t just a number – it’s a badge of honor. Our team boasts a combined 262 years of experience and extensive training, ensuring your equipment runs smoothly, from desktop printers to high-volume production machines. But what truly sets us apart is our commitment to exceptional service. Our customers rave about our technicians’ speed, friendliness, and clear explanations.
Experience the ABE Imaging Tech difference!

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ABE Takes Canon Colorado Info Sessions on the Road

We took the Canon wide format show on the road to go over the mind-blowing capabilities of the Colorado Series production printer with a number of interested printers and in-house marketing teams in the area. Brace yourselves, because the Canon Colorado Series production printer for large format graphics is about to revolutionize your printing game.

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Navigating the MFP Upgrade Process Part II: Early Lease Termination

Upgrading your office copier is easy enough to take care of when you’re happy enough with your device, service call outcomes, costs, etc to upgrade at lease end. But what if you’re currently in a lease with another provider and you want out? This blog is your roadmap to navigating the tricky terrain of early lease termination.

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Slow Scanning with KIP

What is slow scanning and when do you need it? Slow scanning is the process of scanning documents at a slower speed to ensure that every detail is captured. This is especially important when scanning fragile or historic documents, as a standard scan may miss some details.  You may need to slow down scanning speed if you are scanning any

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ABE 2023 Elite Dealer Award Winner

Advanced Business Equipment (ABE) has been named to ENX Magazine’s 2023 Elite Dealer list by the national trade publication ENX Magazine/The Week in Imaging. The Elite Dealer award is the annual “Who’s Who” of the office technology dealer community, honoring the nation’s top office technology dealers and recognizing excellence in key areas, including fostering a strong corporate culture, philanthropy, achieving remarkable company growth, demonstrating innovation

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Nonprofit Spotlight: Mountain True

You’d be hard-pressed to find a nonprofit that works harder and impacts a wider range of environmental factors than MountainTrue. Their mission encompasses championing resilient forests, clean waters and healthy communities across 26 counties in the Southern Blue Ridge Mountains of Western North Carolina and North Georgia.  Formed in 2015 when 3 Western North Carolina-based nonprofits merged and joined forces, MountainTrue has since grown to

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Data Security Tip: How to Know if Your Information Has Been Involved in a Data Breach

Data security is essential for anyone with an online presence. Many people mistakenly believe that companies will always inform them of data breaches that expose their personal account information to criminals. This was once true, but data leaks are now so common that companies often fail to notify affected customers. A Proactive Approach to Data Security and Tracking Your Accounts

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production document scanner with large stacks of documents in the feed

Do You Need a Production Scanner?

What differentiates a production scanner from a ‘regular’ scanner? Production scanners, available in A4 or A3 sizes have the capacity for very large daily outputs, without sacrificing quality or wearing out the machine. They have large automatic document feeders (ADFs) that can generally handle over 100 sheets, plus very quick scanning speeds of or over one page a second to

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Production Print Training for the Digital Powerhouse C4080 Series

This week we take a quick peek into the training room as ABE service techs Eric Haines and Chad Angel participate in an in-house, intensive 7-day training led by Konica Minolta instructors. Intended for service professionals only, this comprehensive class provides technical theory and training on the following C4080 Series and peripherals: AccurioPress C4080/C4070 AccurioPrint C4065 Training that totals almost a 40 hour work week might seem like a

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ABE Achieves “World Class Service” Level

We are proud to announce that ABE has been recognized by CEO Juice with the Net Promoter Score (NPS®) “World-Class Service Award” for 2022. NPS® has become the world standard for measuring customer satisfaction levels.  What is CEO Juice? CEO Juice is an independent AI company with an automated, audited process where every step is controlled by them—the numbers cannot

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production printer from Canon USA with extra paper tray and external finisher

Production Print for the Office

Introducing Production Lite Office Printer Capabilities, Expanded Have you often wished your office copier/printer could cover more than the day-to-day use of copy/print/scan/fax? Has your printer’s inability to produce quality printed materials been holding you back, leading to costly outsourcing for marketing materials? Allow us to introduce you to a new alternative. Meet the imagePRESS Lite C270 Series from Canon,

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ABE Receives Konica Minolta Pro-Tech Service Award for 23rd Consecutive Year

The gold standard for service competency and proficiency Konica Minolta has awarded Advanced Business Equipment with their esteemed Pro-Tech service award for the 23rd straight year. To attain the Pro-Tech standard, Konica Minolta evaluated and measured each element of ABE’s operation, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings. Konica Minolta recognized ABE

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The Importance of a Seasoned Team of Expert Copier Technicians

Putting knowledge and expertise to work for you Multifunction printers (MFPs) are essential tools for businesses of all sizes. They can be used to print, copy, scan, and fax documents, and they can save businesses a significant amount of time and money. However, as with any complex machine, MFPs require regular maintenance and repair to keep them running smoothly. This

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NONPROFIT SPOTLIGHT: OUR VOICE

Speaking up for those who can’t Today’s client spotlight highlights a critically important organization in Asheville: Our VOICE, a nonprofit crisis intervention and prevention agency serving survivors of sexual violence and human trafficking age 13 through adult in Buncombe County. Since its beginning in 1974 as an all-volunteer, grassroots organization, the agency has helped countless people of various ages to overcome

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What’s the Difference Between Proactive and Reactive Cybersecurity Techniques?

Think of reactive and proactive cybersecurity techniques as before and after Understanding the difference between proactive and reactive cybersecurity techniques  Proactive Proactive security monitors your network 24/7, checking for system irregularities. Your team is instantly informed about potential problems before they escalate. A proactive approach includes programs that continuously scan for system errors and malware invasions, notifying you in real time when an

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