Our Google reviews—over 50 and counting, and each and every one 5-stars—are a testament to our determination to give you the best possible customer service, from initial consultation through purchase and installation, and service after the sale.
Whether you’re interested in a printer, a scanner, a VOiP phone system, a wide format printer, a digital smartboard or any of our IT services, we’ll take care of your needs.
Rhonda B. – Haywood Oil Company / Peak Energy
Brian was here first thing at 8 am waiting on me. He did some additional cleanup on the machine. Great personality, nice to work with someone in a great mood. Such a positive person.
Shelby M. – Curbside Management, Inc.
Help Desk was Very efficient and helpful. Brian was great about communicating the issue and his plan of action. He had an awesome attitude and was fast at resolving our issue! You could tell he enjoys his job just by being in his presence.
Joe M. – Yancey Baptist Association
Brian was great….in every detail thank you.
Staci A. – Grace Funeral Home
Billy is great. He has been for helpful and knowledgeable each time he has come. He had to talk with our IT guy and it was actually an IT problem. He was very patient and kind to our guy on the phone and is always super nice and great explaining things.
Susan R. – The Copy Spot
The response time was outstanding and the technician was wonderful to work with!!
Danielle J. – Allen Tate/Beverly Hanks Realtors
The technician was extremely nice and very efficient. He had to run and get a part, but was quick and everything was fixed in the matter of a couple of hours. Everyone is always so helpful when I call and it is nice to know that things are going to get handled in a timely manner! We appreciate you!
Stephanie S. – Spartanburg Water System
He was very professional in handling our copier. Our equipment is working perfect! He did an awesome job and was very helpful in explaining the situation.
Charles B. – Crowfield Condominiums
Chad seemed to be well trained and very proficient at his job. His friendly demeanor was well accepted and appreciated.
Susan B. – Crawley, Lee & Company
Excellent knowledge, this was a tricky problem and Marion found the solution and fixed it quickly.
Annette K. – Summerland Homes, Inc.
Marion was very friendly, knowledgeable and communication was excellent.
Allison P. – Deerfield Episcopal Retirement Community
Excellent! Ronnie is always pleasant and knowledgeable of what needs to happen to resolve the issue. I broke the document feeder wheel and it was repaired in the same day – very happy customer!
Troy G. – Grove Park Inn Resort & Spa
Chris did a quick and complete job. He had me run several tests to make sure the problem was cleared to my satisfaction. And he is always so kind and helpful, 10 for Chris as usual!
Jill C. – FIRC Group
Brian Irish went above and beyond on this visit. He came and thoroughly cleaned our copier and diagnosed additional problems. He quickly left to go get the remaining parts he needed all while leaving it where we could still use it while he was gone. He was back in no time and got us up and running. We appreciate his understanding of how important this copier is since it’s our only one that 25 people use. Thanks Brian!
Greg G. – Grace Christian Fellowship Church of God of Prophecy
The technician was very knowledgeable, efficient, and personable. Thank you.
Laura Walker, Office Manager & Executive Assistant for Habitat for Humanity
The team at Advanced Business Equipment has been a valuable partner to Asheville Area Habitat for Humanity over the past several years. The service and support provided by experienced technicians and knowledgeable help desk staff has been essential to our business operation. We have worked with ABE since 2009 and truly appreciate the communication, support and knowledge their team brings to our office. They are a proven community partner that has demonstrated themselves to be reliable, trustworthy and at the top of their game when it comes to equipment, service and support. I am grateful for having a long-standing relationship with the staff at ABE as it really makes my job as Office Manager so much easier.
Erika G. – United Way of Asheville and Buncombe County
Advanced Business Equipment not only meets our organizations technical needs but they also support our work and community. Their customer service is excellent and I recommend them for your business/organization’s tech needs!
Wendy B. – Biltmore Company
We really appreciated the same day service! In addition, your technician Chris did a great job. He did a wonderful job of explaining what the error code meant, what he did to fix the machine, and how we can help prevent the problem from happening again. He checked thoroughly to make sure all was working well on the machine before he called it fixed. And he gave me time to test a few pieces to assure the problem had been solved before he left!
John W. – YMCA WNC
Best customer service in town for fleet management. Their technicians are prompt and professional. Highly recommend over anyone else in WNC.
Judy D. – Leonard & Moore PA
He came and serviced the copies. He discovered that we needed a part and went and got the part from the warehouse and came back and installed it. He did a great job and went above and beyond.
Sharon M. – Pisgah Valley Retirement Center, LLC
Very prompt. Chad is a great employee for Advanced and always able to take care of issues with our printer. Thanks.
American Red Cross/Western North Carolina
Advanced Business Equipment has been a valuable partner to the American Red Cross in Western North Carolina. Not only have their products and services greatly increased the productivity of our volunteers and staff, but they have also been fully engaged in philanthropic endeavors—supporting us financially and in spirit. They do what they said they’d do and support the communities they serve.
Lynn C. – 30th Judicial District Alliance
My agency has used Advanced Business Equipment for many years with phenomenal customer service, quick response time to needs, and great equipment. Great service and excellent company!
Ally H. – Beverly-Hanks & Associates
Seth was great to work with. He offered to have each team member reach out at separate times to help with their individual printer/computer settings. He was able to reconnect our team members to print from their computers to our office printer.
Julie Spiro-Donaldson – Jackson County Chamber of Commerce
The Jackson County Chamber of Commerce has been a loyal customer for 23 years of Advanced Business Equipment! They have terrific customer service, and they’ve never let us down! We have had several great copiers over the years, performing LOTS of tasks for us, and we’ve never had a problem. Thanks to the team at Advanced Business Equipment, who is always stellar!!
Ian N. – Barnard Construction
Mike Lewis was easy to work with, communicated well, and helped me configure the printer even though our main office is 2,000 miles away from the jobsite with the copier. The technician was professional and the response time exceeded expectations. I highly recommend your business – from the initial sales team to the service/install experience. Also, Mike was one step ahead of the game reminding me I had asked for the local admin password; he provided this where I would have forgotten to ask otherwise.
Jim Tardiff – Jennings Builder Supply
We have been doing business with Advanced Business Equipment for over 15 years. I find their personnel to be first-class, driven by the President who never ceases to improve the company performance. Our rep is second to none. The tech service is prompt and courteous. 5 stars!!
Susan S. – Maryland Community College
The repair tech showed up within an hour and fixed the issue. I had many lesson plans to print and your excellent service allowed me to complete this. Thank you!!! Your staff is extraordinary and extremely professional and proficient. I could not have had better service!!
Lynn T. – BrightstarCare
I love ABE! I have several issue when it comes to technology! Mike Lewis is a pro! He can talk me through an issue over the phone in a second. Even if it’s the 5th time I have ask him to show me the same thing! I do not know what I would do without him. Thank you Mike! Thank you ABE!
Mary Shamburger – Austin CPA, PC
On behalf of our staff at Austin CPA, PC, we wanted to say how much we appreciate Mike Lewis, Jon Pumroy and Bob Allen for their professionalism, technical knowledge, and smooth transition and installation of our new copier/scanner (Canon imageRUNNER Advance DX). As the need arises for our clients, we will refer you as a great company and staff to work with.
Denise D. – Saint Eugene Catholic Church
Very pleased with how quickly your technician arrived…Saved the day. Brian is so professional and pleasant to deal with. He solves the problems quickly, and explains clearly what he has done and what caused the problem. Very satisfied with this technician!
Brooke P. – Asheville Academy
Brian is super friendly, good at what he does and always fixes the issue. On the last call, he fixed most of the issue and then needed to go and get a part to make sure we were fully operational. Our business is located at the top of a mountain, and to make the drive from his office location and back to our campus twice in one day just speaks to his character. THANK YOU BRIAN!
Teresa A. – BWI Companies
I appreciated that someone came the same day I called the problem into your service desk. This is our only fax/copier and it is very important that we keep the unit up and running. We actually print warehouse paperwork that requires 3 hole punch from this unit and when it is down, we have to redirect those jobs to a regular printer and punch the paper ourselves. Thank you for taking care of us so quickly!
Elyce B. – Carl Shaw CPA, PLLC
Everyone is always professional and polite to work with. Scheduling service or ordering supplies is always seamless. The technician is professional, polite and patient with my questions and time, and answers all my questions. Your service is within 24 hours! The overall professionalism and patience is extraordinary. It is greatly appreciated and helps me do my daily job better.
Jim Tardiff – Jennings Builder Supply
We have been doing business with Advanced Business Equipment for over 15 years. I find their personnel to be first-class, driven by the President who never ceases to improve the company performance. Our rep is second to none. The tech service is prompt and courteous. 5 stars!!
Charlie Meek – R&P Property Management
I can honestly say I’ve never had a better customer experience regarding service and repairs. These folks are absolutely excellent.
James L. Goldsmith, Jr., P.A.
I have been leasing a copier from Advanced Business Equipment for almost five years. The leasing process was simple and quick. During the period of the lease, repairs and servicing of the copier have been handled promptly. I have an office in my home and the repair guys that come over are always respectful and competent. I highly recommend ABE for your all your copier needs.
More Space Place
Seth was very kind and helpful and remained on the phone while he walked me through his process. Left me with ample information to adjust and fix in the future. Printer has had no issues since. Thanks!
Kristen Gilliam – OccMed
Very quick response when we needed a technician to come over to examine a PC here at Advanced OccMed. Thanks, Seth!!
Bebe N. – Depositions & inc.
Seth was excellent as were Walter, Baxter and Jesse in setting up the new printer and taking care of the issues that followed. Thank you!
Tracy S. – Dignity Memorial Pendry’s Funeral Home
Ronnie is always prompt and thorough when we need our machine serviced. In a funeral home environment it is crucial to have someone who is professional and trust worthy to be behind the counter and potentially hear confidential matters. Ronnie is always a welcome addition to our staff anytime he is around.
Larry Pope – Kwik Kopy
I want to thank you for the fast response to my PC emergency. The system is back and appears to be running fine, and all of my files were saved and restored. I need to commend Seth Smith for his software rebuild on-site Wednesday. He’s a careful and skilled technician and spent most of the day re-installing and testing QuickBooks and other software, explaining and instructing on procedures. I really appreciate the Advanced Business Equipment support.
Amy W. – Premier Homes of the Carolinas
I received an email update regarding ETA, which I like because I am always checking my emails. Larry is a great technician. Very polite and explained what was going on with the printer—Works great now!!
Jordan H. – Center For Applied Neuroscience
I was not in a great mood and was irritated with a scanner issue (I believe it was caused by our server and not the scanner). Seth was a hoot and put me in a much better mood while fixing my issue. He didn’t even comment on how much worse I had made it, which I appreciated. He presented with high spirits and as extremely knowledgeable about the machine.