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Testimonials

Gregory did an excellent job. He ordered the correct part and corrected a long standing issue that we were having with the machine. He went above and beyond to make sure the copier was repaired.

BWI Companies

The service tech didnt just fix the machine and leave. He explained what happened and why, then how we can prevent that issue in the future. It was something simple and he didn't make us feel unintelligent with his explanation, which would have...

Pickens County YMCA

He [ABE tech Greg Pressley] had it fixed and was gone before I got back. Any technician I have ever observed worked quietly, checked to make sure they were not in my way or slowing me down and have been VERY professional.

Trina S.
Admin Assistant
Cherokee Boys Club

LOVE LOVE LOVE working with Jeff Moody! He is always nice, knowledgeable, and always does an amazing job. We truly appreciate having someone of his caliber working with us.

Destiny P.
Director of Customer Service
Snoozer Pet Products

Thank you for your very quick and efficient service. Our machine...

Beth
Grace OB/GYN

Great customer service by Mike Cordiale and Joe Donovan. No worries and easy transition to the new copier. Thank you!

...
Karen
Harris Architects PLLC

Ronnie (Crawford) is always just terrific to deal with. He is ...

Magnolia Lane Nursing & Rehabilitation Center

Very helpful! Greg is the best! He fixed our issues quickly ...

By Pass Power Equipment Sales & Service

I have to give a shout out to David Hyde who dialed in to address...

Unitarian Universalist of Transylvania County

Brian was excellent and thank you for the prompt service.

 

GOLDSMITH, MOLIS & GRAY PLLC

Greg is just awesome! Always knowledgeable timely and quick to repair. The extra follow-up visit was extremely appreciated!

...
Trailside at Reedy Point Apartments

Bruno was fabulous. He came quickly and resolved the problem. He had to run back to your

store room to get another part and did so without complaining and quickly. He had us up

and running 100%. We appreciate him going the extra...

Kelly M.
Beverly hanks & Associates

Repair was done very quickly. Chad, the technician, brought the correct staples for our machine and went over how to install them. He was very pleasant. Very happy with the amount of time it took for this to be taken care of.

Sarah F.
Aramark Services

Your techs always do a check of everything that might cause us trouble and explain everything in ways that I can understand. Don't change anything, you've got it...

Dottye G.
DUCKWORTH, JACOBS, NAEGER, SWICEGOOD & THRASH, LLC

Thank you for coming in to fix our machine on a snow day!...

Jennt T.
Liberty Corner Enterprises

"Mike was awesome! Came right in on a busy day and got...

Lynn T.
Brightstar

Jeff Moody [from AIS Division, ABE's IT Support] and Jeff Wallace are always very attentive to our needs. Both typically call me within minutes of any issues I report, and always follow up later to make sure everything is still good. They have...

Destiny P.
Director of Customer Service
Snoozer Pet Products

We really appreciated the same day service! In addition, the technician Chris did a great job. He...

Wendy B.
Biltmore

Greg is excellent. He is so knowledgible and courteous. I am blown away 

...

David
CHEROKEE BUREAU OF INDIAN AFFAIRS

Lynn was very patient and kind. I feel as ...

HALEY
AHEAD START, LLC

Balfour UM Church has done business with ABE as long as we have had copiers.  I like the company becuase it is local. Their salesmen were, and are, very professional, but still personable so I felt...

Martha Gaillard, Secretary
Balfour United Methodist Church

Just want to tell you how impressed I am with Gregory.  He is always helpful, always friendly and always efficient...

Jessica Pate
American Leprosy Missions

I just wanted to pass along how wonderful our technician was today.  The detailed instructions, patience and...

Deborah Wood
Asheville Pregnancy Support Services

I wanted to thank the technician (Chris Worrel) for the customer service we received today.  I was ...

Linda
REMCO SUPPLY

When Hayssen Flexible Systems was negotiating a new multi-function copier program that would support our varied needs four years ago; we had three local suppliers competing for the job. Advanced Business Equipment stood out above the others and...

Hayssen Flexible Systems

Eblen has had a long and tremendous partnership with Advanced Business Equipment for nearly twenty years. Their commitment to our community is only surpassed by their commitment to the service they provide to their clients and customers. Their...

Eblen Charities

We have been doing business with Advanced Business Equipment for over two years. We have a total of eight copiers that we lease from them and they are also responsible for servicing them.

The company is very efficient, extremely...

Kim B
Smoky Mountain High School

The staff is very professional at Advanced Business Equipment and the service technicians fix problems in a timely manner. I would recommend Advanced to other companies-they do a great job.

 

Debbie B.
Town of Weaverville- Weaverville, NC

When I place a call to Advanced Business Equipment, I can always count on a Service Technician getting to my location and resolving the problem quickly. Our machine is running like a champ!

Janice H.
Bald Mountain Realty- Lake Lure, NC

The technicians at Advanced Business Equipment do a wonderful job and they are great! They are very professional. I would recommend Advanced Business Equipment to anyone and everyone.
 

Marie L.
UPS Store #3446- Morristown, TN

Our technician was able to figure out the problem within a matter of minutes. I really appreciate that he was able to resolve the problem quickly. We love the machine and are very impressed with all of the things it is capable of. We would...

Amber M.
Keller Williams- Waynesville, NC

Ann Ray in the service department has made everything so easy during our transition. She is absolutely spectacular. I would recommend Advanced to other companies.

 

Charmane M.
John W. Robinson, DMD PLLC, Asheville

Chris Worrell our technician was able to figure out our problem in minutes and went the extra mile to make sure our machine was in tip top shape. I would recommend Advanced to other companies. Thank you for the great service and work.
...

Michelle
Eliada Home- Asheville, NC

Advanced Business Equipment is the best organization that I have dealt with. All employees are very nice and the great techs respond very quickly. I am happier than a pig in manure with this organization! They are the best people and are very...

Michael
Cross Canvas- Asheville, NC

We wanted to let you know how pleased we are with Klick File Web. The program is very simple to learn and use. It also provides the convenience of being able to "pull files" without ever leaving our desks.

We have been able to use...

Patty M.
Morosani & Associates

I wanted to let you know that the staff at the Jackson County Library greatly appreciates your service technician Greg Pressley. He has always responded to our calls immediately. He always has a smile for the staff and never hesitates to fix any...

M. A.
Sylva, NC

We recently had a problem getting the scanning feature on a new MFX-1450 from ABE to work within our IT system. ABE sent us not just one, but two technicians, first Clint and then Ryan, and within two days everything was hooked up, programmed...

I. T.

Service is always great and we love our Minolta. It is our second one!

 

Amy McIlwain
Asheville, NC

I wanted to take the time to compliment one of your techs, Mike Lewis. He always does a nice job when he services our copier, but the last time he came, he replaced the drum, and the copier was still not making quality color copies. He took some...

Margi A.
Asheville, NC

Your service tech Cameron is exceptional. He spent a long time on the phone with me trying to help me work on the problem so we could be up and running faster. When that still did not work, he came out the next day and not only fixed the problem...

Heart Corwin
Black Mountain, NC

I love our copier and your company. Everyone goes above and beyond to always take good care of our company and equipment. You have a great team who is very knowledgeable about the equipment that you sell. If they have a problem that they can't...

Debbie R.
The Biltmore Company

All of your technicians are wonderful - but today one of them, Tom, saved our sanity in a huge way and I want to say a BIG THANK YOU TOM - YOU'RE OUR HERO!
And thanks to ABE in general for being such a terrific company and hiring the best...

B. S.
Asheville, NC

I am writing to tell you of the wonderful service ProPat, LLC received from Advanced Business Equipment. Due to my past experience with different IT companies at our former location, I was DREADING the installation of a new server and the...

C. W.
Spruce Pine