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Chris was friendly and attentive. He explained the next steps after the 1st visit and followed through as promised.

Maud E. - Grove Park Inn Resort & Spa

A tech was out faster than I expected. Very much appreciated. He was competent, friendly & helpful. As Larry was checking out the machine, he noticed our drawer #2 was set to thick paper. Not sure when or how that happened but he explained...

Jennifer B. - Pickens County YMCA

Chad kept his face mask on the entire time he was in my office. Kudos to him and thank you!

Shaun Garrison - Graham County Mapping & GIS

Larry was wonderful and had things up and running very quickly. Super pleased!

Sonia J - Terracon Consultants

Brian was here in less than 24 hours and did a great job. He was very helpful in figuring out the problem and has now saved...

Robin G - Thirsty Monk Pub & Brewery

Technician Chad Angel arrived quickly after call was placed. He was called to fix a problem involving a tray that wouldn’t...

Don R. - Harrah’s Cherokee Valley River Casino & Hotel

Chad was very helpful in explaining other ways to use our equipment. He has a very pleasant personality and was patient with us.

Alice E. - Mountain Projects


Angela S. - YMCA of WNC 

Eric did a very good job and he is always friendly and helpful.

Margi A. - WNC Investments, LLC DBA Berkshire-Hathaway Home Services

I cannot remember the guy’s name that answered the phone; however, he was eager to get the problem resolved and committed to driving out here himself at lunch to bring the waste toner replacement. Love it! Larry ended up coming since he was close...

Linda S. - Ox Industries, Inc.

Response time is always very impressive! Our technician is always kind, helpful, and efficient. I have been very impressed with our service.

Karen M. - Spartanburg County School District 2 - Dstrict Office

He got my scanner working to the email again. Much more convenient! He even fixed an additional problem. Very prompt and all working great again. 

Gracella M. - Tuckaseigee Baptist Association

Chris took time to help me login using our IP address to add and delete names to the copier. I was very appreciative of the time he took to help me.

Gwen L. - Beverly-Hanks & Associates

Bruno is fantastic! He is the best technician you have. He is prompt, professional, always explains the situation and the outcome is always successful.

Lori G. - Crane Resistoflex

I talked to David and he said he would place an order for us. Your technician showed up in about an hour after my call. He fixed the problem plus cleaned the machine, and checked it all out. Great Job!!

Ed. T - Jennings Builder Supply

Brian is great, super friendly, good at what he does, and always fixes the issue. On the last call, he fixed most of the issue and then needed to go get a part to make sure we were fully operational. Our business is located at the top of a...

Brooke P. - Asheville Academy for Girls

Chris is always prompt, courteous, friendly and knowledgeable. He does whatever it takes to get things rolling again and we very much appreciate him!

Kerry S. - Deerfield Episcopal Retirement Community

I  asked that the technician get here ASAP and he did. He was extremely helpful in getting to the root of a complicated problem; explained to us what had happened; corrected it.

Lois L. - St. Andrew's Episcopal Church

Francis is awesome. Seriously. He takes a look at the error, explains it, and then starts to fix it. And he fixes it fast. He’ll fix the issue with a smile.

Admin - Presort Plus
Presort Plus, Inc.

He sure was here fast. (Technicians) Brian and Bruno are the best! I had a client in front of me when Brian left, and he gracefully made his exit with a brief but precise explanation and without ado. I really appreciate that!!

Tara T. - Goldsmith, Molis & Gray PLLC
Goldsmith, Molis & Gray PLLC

All good. He was simply a nice person and did a great job. Thanks!

Lisa D. - Tuorto Family Law

Chad was very helpful, pleasant and professional in getting our copier up and going. Excellent customer service!

Dana B.
Salvation Army, Waynesville

Brian was very, very nice. He worked quickly to discover the problem, fixed it, and left us in great shape in no time. Even showed me what was causing the issue while the machine was apart. Always consistent great service. Everyone comments on...

Cath H.
Magnolia Lane Nursing and Rehabilitation Center

Brian was awesome! Knowledgeable, friendly, and just overall gave us a great experience. We had a tangled up mess with two internet systems. But he successfully untangled it all and fixed everything we needed!

Sarah S.
Keller Williams

Bruno is so extremely knowledgeable on all aspect of our printing issues. He goes out of the way to explain better ways to get the best results between our software and its relationship with our copier. Thank you so much for all of his help.

Coreen R.
Medlock & Associates Engineering, PA

We use ABE for our copier/printer/scanner/fax machine at work and are very pleased with their services. Ordering ink, requesting repairs, and working with account reps has been super easy and we are always quick to receive the help we need....

Rachel S.
Tuttle & Associates, LLC

We have been doing business with Advanced Business Equipment for over 15 years. I find their personnel to be first-class, driven by the President who never ceases to improve the company performance. Our rep is second to none. The tech service is...

Jim T.
Jennings Builder Supply and Hardware

Ronnie was on time, took care of the issue, paid good attention to our machine overall, and participated in our social distancing/safety protocol perfectly. Thank you!

Greg V.
Whitney Commercial Real Estate, LLC

Needed firmware update for all the older models on property. Chad is always the best. Hands down the man.

Christian B.
Harrah's Cherokee Valley River Casino & Hotel

Since this was my computer, and could not perform most of my duties as the bookkeeper, the...

Colleen O.
Brooks-Howell Home

Our rep Bob Allen was professional and helpful in answering and setting up the one-touch tabs on the copier. Bruno is very talented and knew the technical components that made the set up a breeze. Thank you both!


Barb C. - Sisters of Mercy Services

Bruno was very helpful and patient and took the time needed to get our file properly set up to print booklet form so we...

Tonya S.
Rotary Club of Asheville

Everyone was professional, efficient and kind. They made sure we understood everything, had no more questions, and let us know they are very available to help- to just call and we would get the support we needed. thank you!


Katie H.,
Brother Wolf Animal Rescue

He [Brian Irish] was wonderful. Everything appears to be working as it should now.

And he just had a wonderful attitude and a great sense of humor.

Michelle K.


We have been with Advanced Business since 2007 and have had no problems with their service or products. Their Service Department has always been very helpful when ordering supplies or getting a tech to come out and fix problems. Their...

Dolores A.
Bessie Road Independent Baptist Church

Your technicians are so well-trained, courteous and patient. I cannot overstate the value of your service. I actually didn’t expect a call until after the New Year's holiday, but Eric called just an hour or two after I called your help desk. Eric...

Leslie S.
St. John in the Wilderness

I had some trying issues with the copier and the technicians who came out here went above and beyond trying to figure the issue out. I am grateful for the diligence. They all went above and beyond to fix the copier ... explained every possible...

Lisa W.-Leicht & Associates

Greg was very knowledgeable about the situation with the printer and worked around our office hours to fix the problem. He offered to bring the printer back to his own office to work on when we could not be present in our office.


Sora D. - YMCA of WNC

Our company has been using Advanced Business Equipment for our copier services for many years....

Frederick P. - Village Properties Appraisal Services

Brian didn't have to stay and connect our Macs to the copier, but he did, efficiently. Delighted with our service.

Unitarian Universalist of Transylvania County

I know that some times when there are emergencies, it is hard to take care of everyone. But overall your company has taken great care of our office. David is exceptional. He really goes out of his way to make sure to take care of our problems as...

Nikki R. - Best & Best, PLLC

Tom is always helpful in explaining what this issue is and how he plans to resolve it. Very nice and friendly with a great personality. Great expertise and very knowledgeable.

Stephanie I. - US Forest Service

We appreciate that Francis was able to respond quickly and get our printer back in production to meet a deadline. Thanks!

Carolyn D. - Gaia Herbs


Mike is awesome! He holds great customer service and support!

Olivia H.
Spartanburg County School District 2


Excellent customer service and response time to assist with the issue at hand.

Ashley W.
Applya Occupational Strategies


Bruno does an amazing job for my company. He is super knowledgeable and very courteous to my employees. He should be the role model for your repair techs. Keep up the awesome work, Bruno.

Jimmie H.
Van Winkle Law Firm


Felt communicated with, safe, respected.

Marcia D.
Therapy Associates, Inc


I wanted to pass along the compliments that Bruno received today from our staff. He really stuck with the issue that the copier/fax was having and didn’t give up. The staff was so appreciative of him and his work ethic. It is fixed! And...

April L.
Homeward Bound of Western North Carolina

Bruno is excellent with customers. He patiently explains the issues and seems to be very knowledgeable about the equipment that he is working on.

Allison P.
Deerfield Episcopal Retirement Community


Bruno is AMAZING!!! He is always so professional and thoroughly resolves our issues. We're very happy when we get him as our technician when needed. That man needs a RAISE! ;)


Amanda M.
Move Asheville Realty


Greg was extremely helpful and took the time to explain the problem we were having with our printer/copier. He showed me things I could do myself and made recommendations for preventing the issue. He checked the machine thoroughly and...

April S.
Burnett Athletics


The service call went perfectly. He arrived first thing in the morning and was able to quickly fix our printer. He took the time to explain what went wrong and how to take care of the printer going forward. We feel confident that we can...

Olivia P.
Flat Rock Playhouse


The tech who repaired our copier was extremely prompt, professional and met all of our copier needs.

Rannell F.
Vantage Point Homes at Balsam Mountain


He was here within an hour or so. I was very surprised when he called and said that he was trying to find parking. I assumed it would take at least a day or so, but he was here immediately! He was quick and efficient. Very much...

Courtney M.
Domokur Architects


Larry spent extra time to train a coworker and me on a process we can do ourselves to stop the same problem from happening again in the future. He was very polite and professional during his service call—go Larry!


Gayle T.
Champion Hills Club


Steve is very knowledgeable of your products and if problems arise, he is prompt to bring assistance if needed, to expedite overall repair time. Your service is excellent.

Danny B.
Mail Management Services / Allegra Printing

Chris is always pleasant and helpful. He is happy to explain all that he does and why, so I can be aware of and recognize it if we have the same issue again.


Stephanie S.
George W. Morosani & Associates

Very fast response time and knowledgeable technician. He knew exactly what to do, and was quick and accurate. Excellent work! 


Mike S.
Infrastructure Services Group LLC

Greg was very helpful. He answered all of my questions. He gave me a bit more knowledge to help troubleshoot problems in the future.


Ashley K.
American Leprosy Missions

Brian really cares about the work he does and it shows. He treated my Bizhub with the utmost respect and he was so kind to us. He was efficient and polite with our staff, volunteers, and customers.


Josh R.
Asheville Community Theatre

Your help desk answers the phone promptly and understands that we are only open for half days and manages to get someone to the office within hours of my call. All of your technicians have been great! They are experienced in what they do and they...

Loretta R.
Oakley United Methodist Church

Mike is always very helpful! He was able to confirm the software downloads needed on our new Mac computers. Mike also reviewed how to calibrate the color setting on the printer. We appreciate his great attitude!

Carolyn D.
Gaia Herbs

Brian did an excellent job and was in and out quickly. He is professional, courteous, and friendly, and does good work and communicates well.


Tracy S
The Van Winkle Law Firm

We have always received excellent support from all Techs that come out to repair Vaya Health Copiers.Thanks and keep up the good work.

Mikhail K.
Vaya Health

Bruno is very knowledgeable about our equipment, he is respectful, courteous and explained what caused the problem with our copy machine. He also explained what he had to do to repair our copy machine.

Shelley M.
Carter, PC

Your technician Greg Manigault is great! He is a pleasure to have in our office. He is always pleasant and helpful and ... works fast but thoroughly to make sure our equipment is out of service for as little time as necessary.

Donna H.
SC Department of Motor Vehicles

Brian went above and beyond to fix my printer as I had an important print job that had to be done by Wednesday morning. He was able to switch out parts from another machine so that my machine could do the special printing. Once he picked...

D. W.
Entegra Bank

Francis came to our urgent call for help to fix our large copier. We were on a tight deadline completing important printing jobs for a trade show. Francis made sure that all of our items were printed correctly before he left our office to ensure...

Carolyn D.
Gaia Herbs


Chris was very efficient and helpful. He got here quickly, which was wonderful since so many agents needed to use the color copier that day. He helped us understand the problem and got us up and running again, all with a great attitude...

Beverly Hanks


He went well above the call of duty to address our issues in a timely manner.


Jillian D.
USI Allied Insulation


The technician was very cordial; he introduced himself when he came in; went right to work; finished and let me know he was finished. I couldn't ask for better!


Jean M.
Mountaineer Publishing Co.


Technician was helpful in explaining and very polite and professional. Cleaned up after himself and left the machine clean. The repair was finished the same morning we called it in.


Brad F.
Quad Graphics

Service man was very polite, knowledgeable about his job.

Rhonda B.
Polk County Board of Education

Mr. Manigault is highly professional, always pleasant to deal with and is a pleasure to work with. He is highly knowledgeable on all facets of problems and service needs. You have a true asset in this technician. Please continue to send him our...

Beth B.
SC Probation, Parole and Pardon Services

Our particular problem required help from David in your office, who worked with Tom, your technician onsite, to resolve the issues. I have worked with Advanced Business Equipment for many years and will continue to do so because of your employees...

Maxine P.
St. Andrew the Apostle Catholic Church

Gregory did an excellent job. He ordered the correct part and corrected a long standing issue that we were having with the machine. He went above and beyond to make sure the copier was repaired.

BWI Companies

The service tech didnt just fix the machine and leave. He explained what happened and why, then how we can prevent that issue in the future. It was something simple and he didn't make us feel unintelligent with his explanation, which would have...

Pickens County YMCA

He [ABE tech Greg Pressley] had it fixed and was gone before I got back. Any ABE technician I have ever observed worked quietly, checked to make sure they were not in my way or slowing me down, and have been VERY professional.

Trina S.
Admin Assistant
Cherokee Boys Club

LOVE LOVE LOVE working with Jeff Moody! He is always nice, knowledgeable, and always does an amazing job. We truly appreciate having someone of his caliber working with us.

Destiny P.
Director of Customer Service
Snoozer Pet Products


Thank you for your very quick and efficient service. Our machine is working properly now.

Grace OB/GYN

Great customer service by Mike Cordiale and Joe Donovan. No worries and easy transition to the new copier. Thank you!

Harris Architects PLLC

Ronnie (Crawford) is always just terrific to deal with. He is always professional and always fixes any issues we have as fast as humanly possible.


Magnolia Lane Nursing & Rehabilitation Center


Very helpful! Greg is the best! He fixed our issues quickly and made an instruction sheet for me on how to add my favorites to the home screen. That will be super helpful! Thanks Greg!



By Pass Power Equipment Sales & Service

I have to give a shout out to David Hyde who dialed in to address driver problems on both of our front office computers. Not only did he update the corrupted drivers he spend some time cleaning up the most used machine to improve its performance...

Unitarian Universalist of Transylvania County

Brian was excellent and thank you for the prompt service.



Greg is just awesome! Always knowledgeable, timely and quick to repair. The extra follow-up visit was extremely appreciated!


Trailside at Reedy Point Apartments

Bruno was fabulous. He came quickly and resolved the problem. He had to run back to your storeroom to get another part and did so without complaining and quickly. He had us up and running 100%. We appreciate him going the extra mile.


Kelly M.
Beverly Hanks & Associates

Repair was done very quickly. Chad, the technician, brought the correct staples for our machine and went over how to install them. He was very pleasant. Very happy with the amount of time it took for this to be taken care of.

Sarah F.
Aramark Services

Your techs always do a check of everything that might cause us trouble and explain everything in ways that I can understand. Don't change anything, you've got it...

Dottye G.

Thank you for coming in to fix our machine on a snow day!...

Jennt T.
Liberty Corner Enterprises

"Mike was awesome! Came right in on a busy day and got...

Lynn T.

Jeff Moody [from AIS Division, ABE's IT Support] and Jeff Wallace are always very attentive to our needs. Both typically call me within minutes of any issues I report, and always follow up later to make sure everything is still good. They have...

Destiny P.
Director of Customer Service
Snoozer Pet Products

We really appreciated the same day service! In addition, your technician Chris did a great job. He...

Wendy B.

Greg is excellent. He is so knowledgeable and courteous. I am blown away with the response time to my initial call. I already have recommended you to a couple of businesses here on the reservation. Thank you!


Lynn was very patient and kind. I feel as though most technicians want to rush to get the work done. Lynn did not do so and was very helpful! Thank...



Balfour UM Church has done business with ABE as long as we have had copiers. I like the company because it is local. Their salesmen are very...

Martha G, Secretary
Balfour United Methodist Church

Just want to tell you how impressed I am with Gregory.  He is always helpful, always friendly and always efficient when repairing the copier.  Everyone at Leprosy Missions enjoys working with Gregory!


Jessica Pate
American Leprosy Missions


I just wanted to pass along how wonderful your technician was today. The detailed instructions, patience and understanding were truly appreciated. Great job, Horace Williams!

Deborah Wood
Asheville Pregnancy Support Services

I wanted to thank the technician (Chris Worrel) for the customer service we received today.  I was very happy that Chris called me with an ETA, showed up when he said he would, and repaired the copier. 

Great job, Chris Worrel!!!!  


When Hayssen Flexible Systems was negotiating a new multi-function copier program that would support our varied needs four years ago, we had three local suppliers competing for the job. Advanced Business Equipment stood out above the others and...

Hayssen Flexible Systems

Eblen has had a long and tremendous partnership with Advanced Business Equipment—nearly twenty years. Their commitment to our community is only surpassed by their commitment to the service they provide to their clients and customers. Their...

Eblen Charities

We have been doing business with Advanced Business Equipment for over two years. We have a total of eight copiers that we lease from them and they are also responsible for servicing them.

The company is very efficient, extremely...

Kim B.
Smoky Mountain High School

The staff is very professional at Advanced Business Equipment and the service technicians fix problems in a timely manner. I would recommend Advanced to other companies—they do a great job.


Debbie B.
Town of Weaverville, Weaverville, NC

When I place a call to Advanced Business Equipment, I can always count on a Service Technician getting to my location and resolving the problem quickly. Our machine is running like a champ!

Janice H.
Bald Mountain Realty- Lake Lure, NC

The technicians at Advanced Business Equipment do a wonderful job and they are great! They are very professional. I would recommend Advanced Business Equipment to anyone and everyone.

Marie L.
UPS Store #3446- Morristown, TN

Our technician was able to figure out the problem within a matter of minutes. I really appreciate that he was able to resolve the problem quickly. We love the machine and are very impressed with all of the things it is capable of. We would...

Amber M.
Keller Williams- Waynesville, NC

Ann Ray in the service department has made everything so easy during our transition. She is absolutely spectacular. I would recommend Advanced to other companies.


Charmane M.
John W. Robinson, DMD PLLC, Asheville

Chris Worrell our technician was able to figure out our problem in minutes and went the extra mile to make sure our machine was in tip top shape. I would recommend Advanced to other companies. Thank you for the great service and work.

Eliada Home- Asheville, NC

Advanced Business Equipment is the best organization that I have dealt with. All employees are very nice and the great techs respond very quickly. I am happier than a pig in manure with this organization! They are the best people and are very...

Cross Canvas- Asheville, NC

We wanted to let you know how pleased we are with Klick File Web. The program is very simple to learn and use. It also provides the convenience of being able to "pull files" without ever leaving our desks.

We have been able to use...

Patty M.
Morosani & Associates

I wanted to let you know that the staff at the Jackson County Library greatly appreciates your service technician Greg Pressley. He has always responded to our calls immediately. He always has a smile for the staff and never hesitates to fix any...

M. A.
Sylva, NC

We recently had a problem getting the scanning feature on a new MFX-1450 from ABE to work within our IT system. ABE sent us not just one, but two technicians, first Clint and then Ryan, and within two days everything was hooked up, programmed...

I. T.

Service is always great and we love our Konica Minolta. It is our second one!


Amy McIlwain
Asheville, NC

I wanted to take the time to compliment one of your techs, Mike Lewis. He always does a nice job when he services our copier, but the last time he came, he replaced the drum, and the copier was still not making quality color copies. He took some...

Margi A.
Asheville, NC

Your service tech Cameron is exceptional. He spent a long time on the phone with me trying to help me work on the problem so we could be up and running faster. When that still did not work, he came out the next day and not only fixed the problem...

Heart Corwin
Black Mountain, NC

I love our copier and your company. Everyone goes above and beyond to always take good care of our company and equipment. You have a great team who is very knowledgeable about the equipment that you sell. If they have a problem that they can't...

Debbie R.
The Biltmore Company

All of your technicians are wonderful - but today one of them, Tom, saved our sanity in a huge way and I want to say a BIG THANK YOU TOM - YOU'RE OUR HERO!
And thanks to ABE in general for being such a terrific company and hiring the best...

B. S.
Asheville, NC

I am writing to tell you of the wonderful service ProPat, LLC received from Advanced Business Equipment. Due to my past experience with different IT companies at our former location, I was DREADING the installation of a new server and the...

C. W.
ProPat, LLC