43 Years Strong: ABE Stands by Local Businesses in the Wake of Helene

Left: a man reaching up and cutting overhanging branches from a downed tree with a chainsaw; on the right a man cutting a downed tree trunk with a chainsaw

Today, October 8th, 2024, marks forty-three years of serving Western North Carolina. Never in our wildest dreams did we imagine celebrating this anniversary amidst such devastation. Yet here we stand, determined to help our community rebuild. In the 11 days since Hurricane Helene swept through our beloved mountains, ABE owner Kevin Jackson, along with a […]

Customer Survey Results: The People Behind the Scores

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Our customer satisfaction isn’t just a number – it’s a badge of honor. Our team boasts a combined 262 years of experience and extensive training, ensuring your equipment runs smoothly, from desktop printers to high-volume production machines. But what truly sets us apart is our commitment to exceptional service. Experience the ABE Imaging Tech difference!

Data Security Tip: How to Know if Your Information Has Been Involved in a Data Breach

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Data security is essential for anyone with an online presence. Many people mistakenly believe that companies will always inform them of data breaches that expose their personal account information to criminals. This was once true, but data leaks are now so common that companies often fail to notify affected customers. A Proactive Approach to Data […]

ABE Achieves “World Class Service” Level

graphic symbol of CEO Juice 2022 award for World Class Service' next to logo of CEO Juice

We are proud to announce that ABE has been recognized by CEO Juice with the Net Promoter Score (NPS®) “World-Class Service Award” for 2022. NPS® has become the world standard for measuring customer satisfaction levels.  What is CEO Juice? CEO Juice is an independent AI company with an automated, audited process where every step is […]

ABE Receives Konica Minolta Pro-Tech Service Award for 23rd Consecutive Year

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The gold standard for service competency and proficiency Konica Minolta has awarded Advanced Business Equipment with their esteemed Pro-Tech service award for the 23rd straight year. To attain the Pro-Tech standard, Konica Minolta evaluated and measured each element of ABE’s operation, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction […]

The Importance of a Seasoned Team of Expert Copier Technicians

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Putting knowledge and expertise to work for you Multifunction printers (MFPs) are essential tools for businesses of all sizes. They can be used to print, copy, scan, and fax documents, and they can save businesses a significant amount of time and money. However, as with any complex machine, MFPs require regular maintenance and repair to […]

What’s the Difference Between Proactive and Reactive Cybersecurity Techniques?

Think of ‘proactive’ cybersecurity techniques as before and ‘reactive’ techniques as after Understanding the difference between proactive and reactive cybersecurity techniques  Proactive Proactive security monitors your network 24/7, checking for system irregularities. Your team is instantly informed about potential problems before they escalate. A proactive approach includes programs that continuously scan for system errors and malware invasions, […]